IT System Administrator & Network Support Engineer
    Gurgaon, India
THEME COLOR

Manjeet Sangwan

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My objective

Being a computer network engineer, I have sound knowledge of IT systems administration, managing & maintaining network infrastructure, along with ensuring the integrity of network communication availability for seamless continuation of business data and IT operation.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

My objective

Being a computer network engineer, I have sound knowledge of IT systems administration, managing & maintaining network infrastructure, along with ensuring the integrity of network communication availability for seamless continuation of business data and IT operation

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

About me

As an individual, I believe in serious commitment to work and conscious efforts for right decisions. This compels me to anticipate obstacles and surround myself with like-minded professionals who are willing to go the extra mile.

Being earnest and determined, I strive to deliver assignments within the stipulated deadline and remain "attention-to-detail" oriented. It gives me the zeal to ensure task completion to high standards of quality.

My expertise

I am adept in various aspects of IT system & network administration and can manage Cisco router, switches, firewall devices configuration and management. Further, I am proficient at configuration on routers of significant protocols, some of which are GRE, NAT/PAT, MPLS, BGP and OSPF based solution which help improve the efficiency and reliability of the infrastructure network

Areas of expertise

IT System administration
70%
Network Device Management and Security
60%
Troubleshooting IP connectivity
70%
Implementing an EIGRP-Based Solution
70%
Wireless access management
70%
Network traffic monitoring, analysis & reporting
70%

My experience

I have a cumulative experience of one year and a month in the field of Information Technology and Computer Networks, my career started as technical Help Desk Trainee (for 7 months) and progressed as Network Engineer. I am a firm believer in taking full responsibility of and being completely accountable for tasks undertaken by me.

Network Engineer
February 2017     Present    1 Year
Emar Manufacturing Land Limited,
Gurgaon, Haryana, India

Customer services standards

Responsibility and loyalty are two values that instill a sense of psychological ownership in me for my service towards resolving customers IT problems.

  • My role is to respond quickly and determine the effective solution based on the user ticket issue on priority and to ensure efficient working of users system devices
  • I provide assistance with onboarding of new users by registering their details, access controls, and setup of system based on the role & requirement in my client organisation

Network communication management

With my hands-on approach for problem-solving, I come across as an independent and trustworthy professional.

  • My coordination with IT experts team is at the first level of communication and to monitor network devices functioning, setting networking configuration, management of active directory, IP interconnectivity setup & troubleshooting, responding to network devices related issues on multiple sites
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network expert team
  • undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
  • securing network systems by establishing and enforcing policies, and defining and monitoring access;
  • the support and administration of firewall environments in line with IT security policy;
  • Configuration of wireless routers on different sites and connectivity setup via Mac-address security
  • Installation & configuration of virtual private network and remote desktop connection

IT logs & assets management

I have been actively involved in the periodic logs management for the compliance & protection of information technology system & data security. I am well versed with few of critical logs management activity

  • Data backup status
  • Access control
  • Server Maintenance
  • Event Logs
  • IT helpdesk & system maintenance
  • Enterprise Antivirus
  • RDP access reports
  • Information technology assets
  • IT incident report
IT Help desk Trainee
January 2017     September 2017   8 Months
Emar Manufacturing Land Limited,
Gurgaon, Haryana, India

Daily training tasks

As a trainee, I learnt monitoring and maintenance of computer systems and networks within the client organisation. In case of any issues or changes required, I would often be approached by clients/employees.

  • Test and fix faulty equipment
  • Conduct electrical safety check on computer equipment
  • Coordinate with supervisors to visit clients/employees for critical IT issues
  • Analyse call logs to spot common trends and underlying problems
  • Work with clients/employees to identify computer problems and advise on the solution
  • Update self-help IT documents for client/employee queries
  • Log and keep record of client/employee queries
  • Maintain inventory of all equipment, software and software licenses
  • Provide helpdesk support and resolve problems to the end user's satisfaction
  • Provide ACLs for different activities like video conferencing such as Skype etc.

Personal development and conduct

With companies moving towards controller based architectures, it was vital for me to undergo CISCO Routing and Switching certification to progress as a Network Engineer.

  • Hands-on experience on foundational technologies and training on necessary skill sets for the adoption of next generation technologies.

Commendation for service excellence

Social network

My career development interest is in the study & application of Computer Network Engineering. I draw from an academic background specialisation in Electronics and Communications Engineering. Further, I continued to develop my subject interest in Computer Networks & Data Communication through Cisco’s training curriculum. Additionally with my hands-on approach, I have achieved CCNA Routing & Switching certification.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

Description

My career development interest is in the study & application of Computer Network Engineering. I draw from an academic background specialisation in Electronics and Communications Engineering. Further, I continued to develop my subject interest in Computer Networks & Data Communication through Cisco’s training curriculum. Additionally with my hands-on approach, I have achieved CCNA Routing & Switching certification.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

Payment checkout

My career development interest is in the study & application of Computer Network Engineering. I draw from an academic background specialisation in Electronics and Communications Engineering. Further, I continued to develop my subject interest in Computer Networks & Data Communication through Cisco’s training curriculum. Additionally with my hands-on approach, I have achieved CCNA Routing & Switching certification.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

Payment summary

My career development interest is in the study & application of Computer Network Engineering. I draw from an academic background specialisation in Electronics and Communications Engineering. Further, I continued to develop my subject interest in Computer Networks & Data Communication through Cisco’s training curriculum. Additionally with my hands-on approach, I have achieved CCNA Routing & Switching certification.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

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My career development interest is in the study & application of Computer Network Engineering. I draw from an academic background specialisation in Electronics and Communications Engineering. Further, I continued to develop my subject interest in Computer Networks & Data Communication through Cisco’s training curriculum. Additionally with my hands-on approach, I have achieved CCNA Routing & Switching certification.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.

My background check report

My career development interest is in the study & application of Computer Network Engineering. I draw from an academic background specialisation in Electronics and Communications Engineering. Further, I continued to develop my subject interest in Computer Networks & Data Communication through Cisco’s training curriculum. Additionally with my hands-on approach, I have achieved CCNA Routing & Switching certification.

When confronted with a technical problem, I attempt to research a solution and resolve it at my level. My passion for and interest in the Networking and Communications field hone my ambition to work for an expert team, and eventually, to lead network communication experts team.